Your Harrogate Radio

10:00pm - 6:30am

Email the studio

Robbie Williams

Candy

Listen Live

Harrogate accident repair centre named best in UK

Friday, 1 August 2025 08:18

Best in UK: Vertu Volkswagen Repair Centre in Harrogate.

A Harrogate repair centre has been named the best in the UK by Vertu Motors, topping a national list of 17 centres across the UK.

Vertu Accident Repair Centre Harrogate, located at St James Retail Park, has been named "Accident Repair Centre of the Year".

The award, which recognises centres for consistent service, repair quality, and customer satisfaction, highlights the Harrogate branch’s performance over the past financial year.

Despite having a small team of nine employees, the centre outperformed all other Vertu-operated facilities nationwide.

Phil Simpson, Manager of the Harrogate site, said:

“This award comes just over a year after I took over the site, and really is validation of everything we have tried to do by building a great team, with an emphasis on customer service.

“It’s a real testament to the hard work and dedication of the whole team. Every single person has played their part, and this recognition means the world to us.

“It’s proof that hard work and belief can turn things around.”

The Harrogate centre is a VAG-approved site, meaning it is authorised to carry out non-structural repairs on vehicles from brands including Audi, SEAT, Škoda, Cupra, Volkswagen, and Volkswagen Commercial Vehicles.

All technicians are trained to meet manufacturer specifications.

Robert Forrester, Chief Executive of Vertu Motors, commented on the recognition:

“This award reflects the exceptional standards being delivered at Harrogate, Phil and his team have delivered an outstanding performance.

“To take a smaller site and transform it into the best-performing repair centre in the country is a tremendous achievement.”

More from Local News

Aldi announces plans to revamp Harrogate store

Aldi has announced plans to upgrade its Harrogate supermarket as part of a nationwide investment programme.
Harrogate woman charged with burglary and fraud

A woman is due to appear in court charged with burglary and fraud in Harrogate.
Ripon cancer survivor to run ultra marathon for charity

A Ripon runner who recently recovered from breast cancer is preparing to take on her first ultra marathon while raising money for charity.
Lineup announced for Knaresborough's Party in the Castle

The lineup has been announced for this year's Party in the Castle in Knaresborough, with live music set to be played instead of Glastonbury.
New Nordic-inspired venue opens in Harrogate

A new hidden events space has arrived in Harrogate ahead of the summer months.
Harrogate Car Enthusiasts Motor Show raises over £2,200 for charity

The Harrogate Car Enthusiasts Motor Show has raised more than £2,200 for charity following another successful event at Harrogate Rugby Club.
Dancers to celebrate a century of music in new Harrogate show

More than 100 years of popular music will be celebrated in a show at Harrogate's Royal Hall this weekend.
Patients to receive NHS physiotherapy at Ripon leisure centre

Physiotherapy patients can receive specialist care in their local leisure venue rather than at hospital as part of an innovative new partnership.
Harrogate nurse celebrates 10 years of service

A senior nurse working at a Harrogate home has marked 10 years’ service and says the experience throughout her time is something she will never forget.
Harrogate MP praises Stray Association in Parliament

Local MP Tom Gordon has heaped praise on the Harrogate Stray Association following 93 years of "dedicated service to the community."
New CEO appointed to lead Harrogate Neighbours into its next chapter

After 21 years as CEO of Harrogate Neighbours, Sue Cawthray is officially stepping down. The group is delighted to welcome Helena Evans as its new CEO.
88 year old woman dies following collision on St Winifred's Road

Police are appealing for witnesses following the death of an 88 year old woman.
Internationally acclaimed cellist and singer to open 60th Harrogate Music Festival

Internationally acclaimed cellist, singer and composer Abel Selaocoe will open the 60th anniversary HACS Harrogate Music Festival with a special performance alongside the Bantu Ensemble this weekend.
Harrogate hospice charity launches 'Dedicate a Daisy' appeal

Saint Michael's Hospice in Harrogate have launched their new appeal, 'Dedicate a Daisy'.
Harrogate Town Council shares first ever annual report

The Town Council presented their first annual report at the annual meeting last week.
Harrogate Town Unveil New Home Kit for 2026/26 Season

After an incredible in-store reveal with Jack Evans this morning, the 2026/27 home shirt is now available.
Harrogate resident latest to scoop free tank of fuel

Free Fuel Friday returned this morning, giving Your Harrogate listeners the chance to bag a full tank of free fuel.
20-person brawl breaks out at Ripon pub

Police are appealing for witnesses following an assault and "large-scale disorder" at the One Eyed Rat pub in Ripon earlier this month.
RAF flypast planned over Harrogate district next weekend

Two wartime aircraft are set to fly over the Harrogate district next weekend.
Three hotels in Harrogate district named among best in UK by Telegraph

Three hotels in the Harrogate district have been named among the best places to stay in the UK by The Telegraph.